Terms of service
These Terms of Service govern your access to and use of IvoryTrail.space and your purchase of products from IvoryTrail.
By visiting our website, using our services, or placing an order, you agree to these Terms of Service and any additional policies referenced on our website.
1. Online Store Terms
By using this website, you represent that you have the legal capacity to enter into a binding agreement or are using the website with appropriate authorization.
You may not use our products, website, or services for unlawful or unauthorized purposes.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, specifications, dimensions, colors, and other information accurately.
However, the appearance of colors and other visual details may vary depending on your device, display settings, lighting, and other factors.
We reserve the right to update product information, correct errors, or modify product availability when reasonably necessary.
3. Pricing
Product prices are displayed on our website and may be changed from time to time.
We reserve the right to correct pricing or product information errors. If an error materially affects an order already submitted, we may contact you with appropriate options before proceeding where required.
4. Orders
Submitting an order does not necessarily guarantee acceptance.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including suspected fraud, unauthorized transactions, obvious pricing errors, inventory issues, or violations of these Terms.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
5. Payment
Available payment methods will be displayed during checkout.
You agree to provide current, complete, and accurate billing and payment information when making a purchase.
Transactions may also be subject to the terms and security procedures of third-party payment providers.
6. Shipping
IvoryTrail provides free worldwide shipping.
Our estimated shipping time is 7–10 business days after order processing, unless otherwise stated for a particular order or destination.
Delivery estimates are not guarantees. Customs processing, carrier disruptions, weather conditions, public holidays, incorrect delivery information, or other circumstances outside our reasonable control may affect delivery times.
Please review our Shipping Policy for additional information.
7. Returns and Refunds
Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Free returns are available for eligible returns under the conditions described in that policy.
8. Intellectual Property
Unless otherwise indicated, website materials belonging to IvoryTrail, including original text, graphics, branding, logos, page designs, and other original content, are protected by applicable intellectual property laws.
Such materials may not be reproduced, distributed, modified, or commercially exploited without appropriate authorization.
9. Third-Party Services
Certain aspects of our website may rely on third-party services, including payment processors, shipping providers, analytics services, and e-commerce technology providers.
Your use of certain third-party services may also be governed by their respective terms and policies.
10. Prohibited Uses
You may not use IvoryTrail.space to engage in fraud, distribute malicious software, interfere with website security, violate intellectual property rights, collect information unlawfully, or engage in conduct prohibited by applicable law.
11. Disclaimer
We aim to provide accurate and reliable information. However, except where otherwise required by law, the website and its content are provided without guarantees that access will always be uninterrupted or error-free.
12. Limitation of Liability
To the maximum extent permitted by applicable law, IvoryTrail will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, services, or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
13. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our business, website, services, or legal obligations.
The version published on this page will constitute the current Terms of Service.
14. Contact Information
Questions regarding these Terms may be directed to:
IvoryTrail
35 McCaul St Unit 100
Toronto, ON M5T 1V7
Canada
Email: support@IvoryTrail.space
Phone: (888) 288-2106