Contact information
IvoryTrail is committed to providing customers with accessible support for questions regarding products, purchases, deliveries, returns, and refunds.
Business Information
Business Name: IvoryTrail
Website: IvoryTrail.space
Email: support@IvoryTrail.space
Phone: (888) 288-2106
Business Address:
35 McCaul St Unit 100
Toronto, ON M5T 1V7
Canada
Established: 2022
Customer Support
Our customer support team can assist with:
- Product information
- Order status and tracking
- Shipping and delivery inquiries
- Returns and refunds
- Damaged or incorrect products
- Order changes or cancellations when possible
- General store inquiries
For questions regarding an existing purchase, please provide your order number and the email address associated with the order.
This information allows us to locate your purchase and respond more efficiently.
Shipping Information
IvoryTrail offers free worldwide shipping.
Estimated standard shipping time is 7–10 business days after processing.
For complete information, please review our Shipping Policy.
Returns & Refunds
Eligible purchases may be returned within 30 days of delivery, with free returns available in accordance with our Return & Refund Policy.
Please contact our support team before sending any return so that we can provide the appropriate instructions.
Contact IvoryTrail
For customer service or general inquiries:
Email: support@IvoryTrail.space
Phone: (888) 288-2106
Mailing Address:
IvoryTrail
35 McCaul St Unit 100
Toronto, ON M5T 1V7
Canada