Contact information
Thank you for choosing IvoryTrail.space. We are committed to providing excellent customer service and making every shopping experience simple, enjoyable, and reliable. If you have any questions about our products, orders, shipping, or returns, our support team is always happy to assist.
Business Information
Business Name: IvoryTrail
Website: IvoryTrail.space
Established: 2022
Contact Details
Address
35 McCaul St Unit 100
Toronto, ON M5T 1V7
Canada
Phone
(888) 288-2106
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
We aim to respond to all inquiries within 24 business hours.
How We Can Help
Our team can assist you with:
- Product information
- Order status and tracking
- Shipping inquiries
- Returns and refunds
- Damaged or incorrect items
- General customer support
Shipping Information
We proudly offer:
- Free Worldwide Shipping
- Processing Time: 1–2 Business Days
- Estimated Delivery: 7–10 Business Days
Returns
We offer a 30-Day Free Return & Refund Policy. If you need assistance with a return, please contact us before sending your item back.
Contact Us
For any questions or assistance, please don't hesitate to reach out. We appreciate your trust in IvoryTrail and look forward to helping you create beautiful outdoor spaces.
Email: support@IvoryTrail.space
Phone: (888) 288-2106