Contact Us

Thank you for visiting IvoryTrail. Our customer support team is here to assist you with questions about our products, orders, shipping, returns, refunds, and other store-related matters.

For questions regarding an existing order, please include your order number and the email address used when placing your order. This information helps us locate your purchase and provide assistance more efficiently.

Customer Support

IvoryTrail

35 McCaul St Unit 100
Toronto, ON M5T 1V7
Canada

Website: IvoryTrail.space
Email: support@IvoryTrail.space
Phone: (888) 288-2106

How We Can Help

You may contact us regarding:

  • Product information and general inquiries
  • Order status and tracking
  • Shipping and delivery questions
  • Returns and refunds
  • Damaged or incorrect products
  • Order changes or cancellations when available
  • General customer service inquiries

We aim to respond to customer inquiries as promptly as reasonably possible during normal business operations.

For information regarding delivery and returns, please review our Shipping Policy and Return & Refund Policy.

Contact form