Shipping policy
Thank you for shopping at IvoryTrail.space. We are committed to delivering your order quickly and safely while providing a seamless shopping experience.
Free Worldwide Shipping
We proudly offer Free Worldwide Shipping on all orders. No minimum purchase is required.
Order Processing
- Processing Time: 1–2 Business Days
- Orders are processed Monday through Friday, excluding holidays.
Once your order has been prepared, you will receive a shipping confirmation email.
Estimated Delivery
- Standard Delivery: 7–10 Business Days
Delivery times are estimates and may vary depending on customs clearance, carrier operations, weather conditions, or other unforeseen circumstances.
Order Tracking
Tracking information will be provided whenever available after your order has been shipped. Please allow up to 48 hours for tracking updates to appear.
Customs & Import Fees
International orders may be subject to customs duties or import taxes required by your country. Any such fees are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. IvoryTrail is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with missing items, please contact us as soon as possible. Our support team will investigate the issue and work toward a suitable resolution.
Contact Us
If you have any shipping questions, please contact us:
IvoryTrail.space
35 McCaul St Unit 100
Toronto, ON M5T 1V7
Canada
Phone: (888) 288-2106
Email: support@IvoryTrail.space